FAQs

Absolutely! We offer special honeymoon packages with romantic room setups, complimentary wine or champagne, and additional services tailored for couples.

Room upgrades are subject to availability. Please contact our reservations team in advance or inquire at check-in.

Early check-in and late check-out are subject to availability and cannot guaranteed beforehand.

While we cannot guarantee specific room locations, we do our best to accommodate preferences based on availability.

You can find all our available photos on our official website.

Yes, we offer a full range of spa treatments. Our spa menu is available online or at the reception.

Our drinks menu is available at all bars and restaurants on-site, and can also be sent to you in advance upon request.

Our suites are thoughtfully designed to provide a comfortable and private experience. However, please note that complete privacy cannot be fully guaranteed, as room locations and surroundings may vary.

Heraklion enjoys a Mediterranean climate. Summers (May–October) are hot and dry, while winters are mild. October typically has pleasant temperatures with occasional rain.

We offer an outdoor swimming pool for our guests to enjoy. Please note that we do not have an indoor pool.

All our suites feature private pools, and heating is available upon request for an additional charge. Please contact us for more details and pricing. Kindly note that we require two days to heat the pool prior to your arrival. The pool is tepid and typically reaches temperatures of 25-26°C (subject to weather conditions).

We can assist you with car rental services, and complimentary parking is available on-site for all guests.